At Cloud Medex, our Healthcare Virtual Assistant provides seamless front-office support that keeps your practice organised, efficient, and patient-focused. We handle scheduling, verification, authorisations, and communication, so your staff can focus on delivering exceptional care.
The Virtual Assistant is the heartbeat of every medical practice, shaping the first impression and ensuring smooth daily operations.
At Cloud Medex, our Medical Front Assistant services streamline administrative tasks by efficiently managing patient appointments, reminders, eligibility checks, insurance verification, and authorisations.
We also provide support for billing coordination, data management, and add-on services like CCM and RPM, helping practices reduce administrative burdens and maximise efficiency.
By streamlining front-office workflows, we ensure patients feel welcomed, processes run smoothly, and your practice enjoys steady cash flow without disruptions. With Cloud Medex’s dedicated front-office specialists, your team gains the freedom to concentrate fully on patient care.
At Cloud Medex, our Healthcare Virtual Assistant Services simplify the front desk experience for both patients and providers. With advanced tools and dedicated staff, we streamline scheduling, insurance verification, and patient communication, ensuring your practice runs smoothly while fostering a welcoming, patient-friendly environment.
We handle appointment creation, send timely reminders, and confirm visits, making scheduling hassle-free for your patients and efficient for your practice.
Our team verifies insurance eligibility and secures pre-authorizations in advance, reducing denials and improving reimbursement rates.
We manage the referral process end-to-end connecting patients with specialists, arranging appointments, and securely sharing medical records.
From inbound to outbound, we manage patient calls, route inquiries, and provide clear communication for a seamless experience.
Our specialists support patients in making secure electronic payments, ensuring prompt collections and smooth financial workflows.
We address patient queries quickly and manage feedback to enhance your reputation, improve satisfaction, and strengthen trust in your practice.
Practices rely on Cloud Medex for admin relief. Let’s enhance patient experience.
Patient scheduling managed with reminders and confirmations.
HIPAA-compliant data handling for patient communication systems.
24/7 support for scheduling, queries, and calls.
98% satisfaction rate from efficient office operations.
Your front office is the first impression patients experience, and it sets the tone for their entire visit. At Cloud Medex, we equip your practice with an expert healthcare virtual assistant that reduces administrative burdens and ensures smooth operations.
With streamlined workflows and actionable reporting, we empower you to make smarter decisions for long-term growth.
Our medical front office solutions cover everything from scheduling appointments and verifying insurance to proactively resolving patient queries. We go above and beyond to create a welcoming, stress-free experience for every patient.
At Cloud Medex, our dedicated front office team keeps your practice organised and efficient, so you can stay focused on delivering exceptional care.
At Cloud Medex, we provide more than administrative assistance; we become a reliable extension of your practice. Our Healthcare Virtual Assistant services simplify scheduling, insurance verification, call handling, and payment collection, creating a seamless experience for both providers and patients.
Accurate insurance verification and prior authorization support
Professional call management for smooth patient communication
Reliable payment collection to improve cash flow
Phone : (501) 430-4601
Monday - Friday : 09.00-17.00 Saturday-Sunday : Close
